Yes. The wrap is made with soft, skin-friendly micro-plush fabric that distributes heat evenly. However, avoid prolonged direct contact on the highest heat setting to prevent irritation. Always follow the safety instructions in the manual and discontinue use if your skin becomes overly warm or sensitive.

Place the WrapRelief comfortably around your neck and shoulders, plug it into a power outlet, and press the control button to turn it on. You can adjust the temperature and timer settings directly from the control pad for customized warmth and relaxation.

Each light color represents a different heat or vibration intensity:

🔴 Red: High heat / strong vibration

🔵 Blue: Medium heat / medium vibration

🟢 Green: Low heat / gentle vibration

You can press the control buttons to cycle through these modes and find the perfect comfort level.

All orders will be shipped within 48 hours of order confirmation. You will receive an email with your tracking number once your order has been shipped.

Standard shipping takes 5–12 working days depending on your location. We work with reliable shipping partners to ensure your order arrives safely and securely. Delivery times may vary slightly during peak seasons or due to weather conditions.

We offer a 30-day return policy. If you are not satisfied with your purchase, you can return it within 30 days from the receipt date of your order.

When your order ships, you will receive an email confirmation including a shipment tracking number and a website link where you can monitor your shipment’s status.

• Power Supply: USB 5V/2A

• Rated Power: 10W

• Heating Method: Carbon fiber heating

• Massage Function: 3 vibration modes (low, medium, high)

• Control Panel: Dual-button temperature & vibration control

• Power Source: USB connection (not rechargeable)

• Size: 19 × 10 × 10 cm

• Weight: 0.23 kg

• Application Area: Neck, shoulders, upper back